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Middle Office

02

Compliance

and

Risk Management

Customer Relationship Management

and

Marketing

01

Online Customer Services

and Administration

03

CRM Trading:

  1. Single Customer Master and Contact Management

  2. Customer Behavior Tracking

  3. Online Marketing Tool

  4. Customer Portfolio Analysis

  5. Promotion Alert or Reminder

  6. Customer Management Dash Board

​

CRM News:

  1. Corporation Action and Dividend Alert

  2. Online Statement

  3. HKEX Announcement and News Alert

  4. Research Report and Newsletter

  5. eIPO subscription

  6. Social Media Sharing

  7. Seminar and Appointment Registration

01

Customer Relationship Management

and

Marketing

Customer Relationship Management and Marketing

02

Compliance

and

Risk Management

  • Online KYC and AML

  • Abnormal Trade Monitoring

  • Compliance Reports

  • Risk Management Dash Board

  • High Risk Customer Identification Alert

  • Outstanding KYC Alert / Reminder

Compliance and Risk Management

  • Online Account Opening

  • Customer Contact Management

  • Online Cash Deposit and Withdrawal Management

  • Online Customer Information Changes & Administration

  • Communication Bulletin Board

  • Customer Services Bulletin

  • Customer Management Dash Board

03

Online Customer Services

and Administration

Online Customer Services and Administration
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